Privacy Policy
Effective Date: March 24, 2026
Brokerage: DLC A.I.M.I. Collective Mortgage Group
Overview and Relationship
Terry Batth is a licensed Sub-Mortgage Broker (BCFSA License #502423) registered with DLC A.I.M.I. Collective Mortgage Group, an independently owned and operated mortgage brokerage in British Columbia.
We are committed to protecting your personal information in accordance with:
The British Columbia Personal Information Protection Act (PIPA)
The Proceeds of Crime (Money Laundering) and Terrorist Financing Act (FINTRAC)
Applicable federal and provincial privacy legislation
Information We Collect
To provide mortgage brokerage services, we collect personal information necessary to assess and complete your mortgage transaction.
This may include:
Identity & Verification
Full legal name
Date of birth
Social Insurance Number, when required
Government-issued photo identification
Financial Information
Employment history
Income documentation
Assets and liabilities
Banking information
Credit Information
With your express written or digital consent, we may obtain credit reports from Equifax and/or TransUnion.
Website & Communication Data
When you visit terrybatth.com or submit a form, we may collect:
Name
Email address
Phone number
Mortgage inquiry details
Property location or city
Mortgage goal
Income range or employment information provided by you
Credit situation selected or described by you
IP address
Device and browser type
Pages visited and interaction data
This information may be collected through website forms, cookies, analytics tools, call tracking tools, form tracking tools, CRM systems, and related website technologies.
Purpose of Collection
Your information is used to:
Assess your eligibility for mortgage products
Review your mortgage inquiry
Prepare for a call or follow-up conversation
Present applications to lenders and insurers when applicable
Facilitate property appraisals and legal closings when applicable
Comply with FINTRAC identity verification requirements
Communicate with you regarding your mortgage inquiry, application intake, documents, appointments, and next steps
Improve website performance, advertising measurement, and user experience
We do not sell or rent your personal information.
Disclosure of Information
We share only necessary information with parties involved in your mortgage file or as required by law.
This may include:
Regulated Entities
Banks and mortgage lenders
Mortgage insurers
Credit bureaus
Transaction Partners
Lawyers and notaries
Appraisers
Realtors involved in your transaction
Brokerage, compliance, and administrative support providers involved in processing or managing your mortgage file
Legal Authorities
FINTRAC
CRA
Other authorities as required by law
Secure Storage and Retention
Client files are maintained through secure industry-standard mortgage platforms, which may include Velocity/Filogix, brokerage systems, secure email, CRM tools, and encrypted digital storage systems.
Information is stored in digital systems with access restricted to authorized personnel.
As required by BCFSA and brokerage compliance requirements, mortgage files, including funded, cancelled, or dormant files, may be securely retained for a minimum of seven (7) years or longer if required by law, regulation, lender, insurer, or brokerage policy.
AI Usage Policy
We do not input identifiable client information, including names, SINs, income documents, banking details, or financial statements, into third-party AI tools for general AI processing.
AI tools may be used for general business support, drafting, website content, marketing planning, workflow planning, and non-identifiable business tasks. Identifiable mortgage client information is not intentionally entered into public AI tools.
Website Cookies and Analytics
Our website uses cookies and tracking technologies, which may include:
Google Analytics
Google Ads tracking
Call tracking technology
Form tracking tools
CRM tracking tools
Website performance tools
These technologies help us measure advertising effectiveness, understand website activity, improve user experience, and follow up with website inquiries.
You may disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.
Call Tracking and Recording
Telephone calls to our direct or tracked numbers may be recorded for quality assurance, compliance, training, and record-keeping purposes.
By contacting us by phone, you consent to potential call recording. You may request communication by email if you prefer not to have calls recorded.
Email Communications
By submitting a form, sending an email, calling, or otherwise contacting us about a mortgage inquiry, you consent to be contacted by email regarding your mortgage request, application intake, documents, appointment coordination, and next steps.
You may unsubscribe from promotional or marketing emails at any time by clicking “unsubscribe” where available or by contacting us directly.
SMS/Text Message Communications
SMS/text messages are only sent where you have provided separate SMS consent, unless otherwise permitted by applicable law.
If you opt in to receive text messages from Terry Batth – Mortgage Broker, we may use your mobile number to respond to your mortgage inquiry, confirm receipt of your request, send appointment reminders, ask follow-up questions, send document request reminders, and provide next-step communication related to your mortgage request.
Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out. You may reply HELP for help.
SMS consent is not required as a condition of submitting a mortgage inquiry or receiving mortgage brokerage services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers or subcontractors who support our business operations, such as customer service, communications, website hosting, CRM, call tracking, compliance support, or technical support, is permitted only as needed to provide services. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
Marketing Communications, CASL Compliance
We comply with Canada’s Anti-Spam Legislation, CASL, where applicable.
By submitting a form, you consent to be contacted about your mortgage inquiry by phone or email. SMS/text messages are only sent where you have provided separate SMS consent, unless otherwise permitted by applicable law.
You may withdraw consent at any time by:
Clicking “unsubscribe” in emails, where available
Replying STOP to SMS messages
Contacting us directly
Withdrawing consent may limit our ability to communicate with you about your mortgage inquiry or mortgage file.
Access and Accuracy
You have the right to:
Access your personal information
Request corrections
Withdraw consent, subject to legal, regulatory, contractual, or brokerage record-keeping restrictions
To request access, correction, or withdrawal of consent, contact us using the information below.
Contact Information
For privacy-related inquiries:
Terry Batth, Sub-Mortgage Broker
BCFSA License: 502423
DLC A.I.M.I. Collective Mortgage Group
Direct: 778-900-8613
Email: [email protected]
Address: 19951 80A Ave, Langley Twp, BC V2Y 0E2
Brokerage Office:
DLC A.I.M.I. Collective Mortgage Group
Office: 604-591-3590
Address: 311-7327 137 Street, Surrey, BC V3W 1A4
Email: [email protected]
If privacy concerns are not resolved, you may contact the Office of the Information and Privacy Commissioner for British Columbia.